About us
Trusted by Leading Organisations
We employ a multifaceted and dynamic approach
Innovation is an organisation's greatest competitive advantage. Great organisations are those that recognise that ideas come from their talented, engaged and motivated workforce, and indeed often invest substantially in attracting and maintaining the best people. However, simply having a talented workforce is not enough. It is what engages and motivates people and how they relate together that makes the difference between a good and great organisation. This is where an organisational development specialist can add real value—especially in today's rapidly evolving landscape where artificial intelligence is reshaping how we work, collaborate, and create value.
At Labyrinth Coaching & Consulting, we specialise in helping organisations navigate the intersection of human capability and artificial intelligence. We understand that successful AI integration isn't just about technology—it's about people, culture, and organisational readiness. Our approach ensures that AI enhances rather than replaces human potential, creating organisations where technology and talent work in harmony.
It is this approach that underpins our consultancy, interventions and development programmes. We are curious about what motivates the whole person – what they really care and are passionate about, as this is what keeps them focused on their end goals despite any challenges, and how they can align this with how they occupy their time.
So too, we say that meaningful and productive relationships are about how well people blend together. Blending enables us to work with others, systems and processes, as well as our context, to ensure that the needs of all parties are taken care of. It goes beyond preconceptions, compromise or empathy, to where we see the world from a different point of view, thus enabling new ideas, new possibilities and innovation.
Our Approach to Consulting and Development
Self-referential – going within to determine how I think, feel or orientate to a situation
Relational – understanding how you are related to an entity, and how it is related to you
Engaged – bringing your energy, motivation, and active participation to any situation
Being choiceful – moving from 'autopilot' to conscious decisions and actions
Skillful action – actions that move us towards systemic and sustainable performance
Blended Learning
Our blended approach to learning combines external training and personal development with work-based practices, and 'buddying', coaching or learning sets to provide feedback, support and challenge. We integrate AI-powered assessment tools and digital learning platforms to create personalised learning journeys whilst maintaining the essential human elements of coaching and facilitation.
This approach, combined with our style of intervention, successfully taps into the different learning styles of the participants by combining theoretical and conceptual models and approaches, with practical experience and in-the-moment feedback on performance. Our AI readiness assessments and organisational design frameworks help leaders understand how to bring artificial intelligence into their organisations from an OD perspective—focusing on people, culture, and systemic change rather than just technology implementation.
How we work with Clients
Labyrinth Coaching & Consulting is a professional Organisational Development and Design consultancy and Specialist training company with deep expertise in AI integration and digital transformation from an OD perspective. We work with all organisations wanting to improve their performance by finding the right level of focus, structure and strategy—including those navigating the complexities of bringing AI into their workforce and operations. This results in a more effective organisation that can achieve its goals with greater efficiency and effectiveness.
Our team has extensive experience working with both private sector organisations as well as not-for-profit organisations, so we know what it takes for an organisation to be successful.
They will draw from our team of associates and strategic partners, who are selected from a wide range of backgrounds, varied expertise and experience from both public and private sectors. We are known for the calibre of our consultants – all of whom have many years experience of working in People and Organisational Development, as well as personal experience of managing and leading teams within different sectors and industries. All are qualified to the appropriate level.
We are recognised experts in helping organisations approach AI integration through an organisational development lens. Rather than treating AI as purely a technology initiative, we help leaders understand the human, cultural, and systemic implications of AI adoption. Our AI Assessment Tool and consulting services guide organisations through the critical questions: How do we prepare our people? What does AI mean for our culture? How do we maintain our values whilst embracing innovation? This unique perspective—combining traditional OD expertise with cutting-edge AI understanding—positions us to help organisations thrive in the age of artificial intelligence.
"Connecting with people to reach solutions – have a Labyrinth moment"
Meet the directors
Sylvia Baumgartner
Director & Principal Consultant
Sylvia combines extensive commercial, management and HR experience with outstanding credentials as a leader. Her commercial experience draws on over 20 years, international work in the retail, manufacturing, financial, energy, health and engineering industries across both private and public sectors.
Sylvia holds an MSc in People and Organisational Development, a certificate in Ontological and Somatic Coaching, a Diploma in Consultation and Group processes, education, pharmaceutical, legal, charity, energy, health and engineering industries across both private and public sectors organisations.
She has particular expertise in Leadership Development, Empowerment of HR and OD Practitioners, Executive Coaching, Group Facilitation, and Individual and Organisational Development.
In recent years, Sylvia has become a leading voice in AI integration from an organisational development perspective, helping leaders understand how to bring artificial intelligence into their organisations in ways that enhance rather than diminish human capability. She has developed specialised frameworks and assessment tools for AI readiness and organisational transformation in the digital age.
Lisa McCarthy
Director & Principal Consultant
Lisa has over 20 years business consulting experience, especially leading transformation and change programmes. Her special interest has been OD and leadership development, and she has successfully coached and mentored many senior leaders over the years.
Lisa has worked as an internal and external consultant with a wide range of systems that shape and mould us (both historically and current). Her international experience spans South Africa, USA, Europe and UK. Her commercial experience draws on 20 years, international work in the financial services, charity, health, travel, construction and engineering industries across both private and public sectors organisations.
In addition to a Masters degree in Transpersonal Psychology & Consciousness, she also holds a degree in Psychology, Sociology and Anthropology, as well as a Diploma in Consultation and Group Facilitation, and certificates in Psychotherapy, Gestalt Facilitation and Somatic Coaching. Lisa is an accredited corporate assessor for the Association of Project Management (APM).
Lisa's recent work focuses on the intersection of consciousness, leadership, and artificial intelligence—exploring how organisations can leverage AI whilst maintaining the human elements of meaning, purpose, and connection that drive true transformation. Her unique background in transpersonal psychology provides valuable insights into the human dimensions of technological change. Lisa is also bringing in more and more AI-empowered tools and solutions into organisations, enhancing her skills and approach with the advent of AI.
Ready to transform your organisation?
Let's have a conversation about how we can help you navigate the intersection of human capability and artificial intelligence.