Personal Effectiveness and Influencing
Gain insight into the underlying emotions that shape behaviour, and how to respond effectively
Developing successful relationships in the workplace is an essential skill for any manager, executive, professional, and practitioner. Learning to understand ourselves, what has historically influenced and shaped us, and the impact we have on others are essential for self-awareness. Developing our interpersonal skills, such as communicating, influencing, and conflict management are vital for effectively managing and working with others. |
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| Benefits to you and your organisation:
Attending this programme will enable you to:
- Understand the field of people skills
- Understand your historical context and the impact upon you
- Evaluate your strengths and adopt strategies for improving your confidence
- Developing your essential interpersonal skills, for example:
- Giving and receiving feedback
- Communicating, influencing and persuading
- Dealing with difficult situations and people
- Navigating power and politics within your work environment
- Effectively and efficiently adapt to any workplace
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Fee:
£1,800.00 + VAT
Fees are inclusive of all materials,
refreshments and light lunch.
Fees are exclusive of residential and travel costs |
Who should attend this programme:
This programme is for anyone who wants to understand more about their impact on others, as well as learning and practising how to improve their relationships. This could include, executives, leaders, managers, professionals, consultants, practitioners, colleagues, etc |
Duration:
3 Days
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Programme Content:
- Welcome, Introductions and Objectives
- People skills:
- What is personal effectiveness?
- What are people skills?
- Historical shaping and mindsets:
- What’s under the surface that drives our choices?
- Understanding and identifying our helpful and unhelpful shaping and mindsets
- Self esteem:
- What is it
- Why do so many people feel theirs is low?
- How do we enhance our own confidence and self-esteem?
- Making and sharing assessments
- Understanding the nature of making assessments
- Giving and receiving feedback
- The nature of communication and influencing
- Barriers to influencing
- How do I come across?
- Push and pull and the choices we make
- Dealing with difficult situations:
- Tools for people problem-solving (e.g. Logical Levels)
- A conflict model for understanding and dealing with conflict
- Managing boundaries and learning to say ‘no’
- Power and politics:
- Political awareness
- Understanding formal and informal power
- Learning to play the political ‘game’
- Planning what to do next – how to apply the learning
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Dates:
26 – 27 April 2012 (Manchester)
17 – 19 October 2012 (London) |
